AXA Motor Insurance

I was involved in a road traffic accident in mid-September. It was an unfortunate event, but accidents do happen which is why we have insurance. It was a relatively low velocity accident probably less than 10 km/hr, but the damage to my car was quite extensive. I made a claim with my insurance company which happened to be AXA. Their service was horrible. They have been very slow process my claim and after more than 1 month, my car is still at the garage. Now they are trying to reject my claim which is even worst. My insurance agent have been less than helpful. You would have thought that the agent is here to represent your interest. But the agent from Sun Hing Insurance seems to be representing the insurance company rather than me. Not only did I feel that they’re not representing my best interest, they did not follow up claim up for me. I end up making more calls than they did.

Conclusion, I highly recommend that you don’t go with this two company when you buy motor insurance!